Store Policies

Returns/Cancellations

Online orders are non-returnable and non-refundable. Any online order item not picked up within 60 days shall be charged a storage fee after 60 days of $75 per month and for any online order item not picked up within 90 days, Stoddard’s shall have the right to return the online item to inventory in exchange for a Stoddard’s customer deposit or gift card for the online order payment made less a restocking fee in the amount of 25% of the online order total, subject to continuing reduction for any storage fees and also subject to Stoddard’s deposit and gift card policies.

To the extent Stoddard’s Range and Guns (“Stoddard’s”), in its sole discretion, allows for the return of an online order within 30 days of the online purchase, the refund will be in the form of a store credit on a Stoddard’s gift card for the full purchase price consistent with Stoddard’s “No Regrets” policy (as stated on https://www.stoddardsguns.com/stoddards-commitment/), but less shipping costs and a restocking fee in the amount of 25% of the online order total and also subject to Stoddard’s gift card policies. The gun must still be in “as-new” condition (yes, we know you may have shot it), not damaged, modified or subjected to misuse and must have all original boxes, packaging, paperwork (including the Lifetime Warranty card) and accessories.

Lifetime Warranty

Stoddard’s is proud to be a leader in the shooting industry. We have set new standards for shooting ranges with our newest generation of targetry and controls, air filtration, air conditioning, comfort and range cleanliness. And we have taken customer service to a new level. Already a leader in the field for our product knowledge, highly personalized customer service and friendly environment, Stoddard’s offers the ultimate step in a commitment to our customers. A LIFETIME COMMITMENT. We want to be your gun store and range for life.

ALL FIREARMS PURCHASED FROM STODDARD’S RANGE AND GUNS, WHETHER NEW OR USED, WHETHER PURCHASED ONLINE OR IN STORE, ARE COVERED BY A LIFETIME WARRANTY.

We will repair or replace, at our discretion, any firearm purchased from Stoddard’s for as long as it is owned by the original purchaser. This warranty is not transferable. STODDARD’S RANGE AND GUNS assumes no responsibility for product malfunction or for physical injury or property damage resulting in whole or in part from criminal or negligent use of the firearm, improper or careless handling, unauthorized modification, use of defective or improper hand loaded, reloaded or remanufactured ammunition, or customer abuse, neglect or misuse.

Website Disclaimer

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

General Firearm Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.

Customer Service

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

Consumer Data Privacy

We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

Secure Transmission

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's Web browser. This link ensures that all data passed between the website and the browser remains private and secure.

Order Fulfillment

All orders are shipped promptly from our distributor's warehouse to arrive in our stores within 5 - 14 business days using UPS, FedEx, or USPS.

Online Price & Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that $dealerName will be the final arbiter of discrepancies in the online catalog.

Ammunition Purchases

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.*

Contact us   404-355-4867     404-991-3565 fax     Email for fastest service    
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